Terms and Conditions - London Man Van

Welcome to London Man Van. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these Terms.

1. Introduction

These Terms and Conditions govern your use of our moving and transportation services provided in London. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Services Offered

• Man and Van Services: Professional moving assistance for residential and commercial purposes.
• Packing Services: Assistance with packing your belongings securely.
• Storage Solutions: Temporary storage options available upon request.

3. Booking and Reservations

To book our services, please provide accurate and complete information during the reservation process. We reserve the right to refuse service if any provided information is found to be false or misleading.

3.1. Payment Terms

Payment is required at the time of booking unless otherwise agreed upon. We accept various payment methods including credit cards, debit cards, and bank transfers.

3.2. Cancellations and Refunds

Cancellation requests must be made at least 24 hours in advance. Refunds will be processed based on the time of cancellation and any non-refundable fees that may apply.

4. Responsibilities

We are committed to handling your belongings with care. However, the following responsibilities apply:

• Client Responsibilities:
  • Ensure all items are properly packed and ready for transport.
  • Provide accurate details of the pickup and delivery locations.
  • Notify us of any special requirements or fragile items.
• London Man Van Responsibilities:
  • Transport items safely and efficiently.
  • Maintain punctuality and professionalism.
  • Ensure vehicles are in good working condition.

5. Liability

While we strive to provide excellent service, London Man Van is not liable for any damage or loss of items unless caused by our negligence. It is recommended to obtain insurance for valuable items.

5.1. Insurance

We offer optional insurance coverage for added protection. Please inquire during the booking process for more details.

6. Privacy Policy

Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent.

6.1. Data Protection

We comply with all relevant data protection laws and ensure that your data is stored securely.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in London.

7.1. Dispute Resolution

In the event of a dispute, we encourage both parties to seek an amicable resolution before pursuing legal action.

8. Changes to Terms

London Man Van reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our platform. It is your responsibility to review these terms periodically.

8.1. Notification of Changes

We will notify you of significant changes to the Terms via email or through our service platform.

9. Limitation of Liability

Under no circumstances shall London Man Van be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services.

9.1. Maximum Liability

Our maximum liability is limited to the total amount paid by you for the services rendered.

10. Indemnification

You agree to indemnify and hold harmless London Man Van, its officers, employees, and agents from any claims, damages, obligations, losses, liabilities, and expenses arising from your use of our services.

10.1. Scope of Indemnification

This indemnification applies to all claims related to your violation of these Terms or infringement of any intellectual property or other rights of any person or entity.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

11.1. Interpretation of Terms

The headings used in these Terms are for convenience only and do not affect the interpretation of the provisions.

12. Entire Agreement

These Terms constitute the entire agreement between you and London Man Van regarding the use of our services, superseding any prior agreements.

12.1. No Waiver

Failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.